Old complaints. Competitor attacks. Reviews that never should have been posted. We help local businesses clean up their Google profiles so your reputation matches the quality of your work.
When problematic reviews are addressed, your true reputation shines through.
Not every review tells the real story. Some should have never been posted in the first place.
Reviews from people who were never actually your customers. They found you through a competitor, or they're just plain fake.
That 2-star review from 2019? Different owner. Different team. Different business. But it's still dragging down your average.
We've seen it all. Fake accounts, coordinated attacks, reviews from businesses down the street. It happens more than you'd think.
Former staff (or their friends and family) leaving reviews that have nothing to do with your actual customer service.
Profanity, personal attacks, spam, off-topic content. Google has rules. Not everyone follows them.
They meant to review someone else. Or they confused your location with another. It happens, and you pay the price.
We focus on reviews that violate Google's content policies or misrepresent the customer experience.
Posted by non-customers, bots, or coordinated campaigns
Business rivals leaving negative feedback to harm your reputation
Spam, profanity, hate speech, or personal attacks
Staff or their contacts posting non-customer feedback
Years-old complaints from situations long since addressed
False claims that misrepresent your business or services
Review bombing from a single disgruntled individual
Reviews clearly meant for a different business
A straightforward process with zero risk to you.
Send us your reviews. We'll analyze each one and tell you honestly which ones we can address.
For each qualifying review, we document the policy violations and prepare a thorough case.
We handle the entire process with Google, following up as needed until resolution.
You only pay when we successfully resolve the review. No results, no invoice.
We've refined our process over years of working with local businesses.
Most reviews are resolved within 48 hours. We know exactly what Google looks for and build airtight cases.
No upfront fees. No retainers. No monthly charges. You don't pay a dime unless we actually deliver results.
If a resolved review ever reappears, we'll address it again at no additional charge. Ever.
No hidden fees. No surprises. Just results.
Flat fee per review, quoted upfront
We assess each review individually and give you a clear price before any work begins. You approve the quote, we do the work, you pay only when we deliver.
Occasionally a resolved review may reappear after a Google update or appeal. If this happens, ever, we'll address it again at no charge. That's our lifetime guarantee.
Most reviews are resolved within 48 hours. Some complex cases may take longer, but we'll keep you updated throughout the process.
We quote a flat fee per review after our initial assessment. Pricing varies based on the type of violation and complexity of the case. There's no payment required until we successfully resolve the review.
No. Flagging reviews that violate policies is a legitimate feature built into Google's platform. There's no penalty for reporting content that shouldn't be there.
Send us the reviews you're concerned about. We'll get back to you within 24 hours with an honest assessment and quote. No pressure, no obligation.
Your reviews should reflect the quality of your work. Let's make sure they do.
