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Customer Retention for Service Businesses | Crave Media

Customer Retention for Service Businesses

Acquiring a new customer costs 5x more than keeping an existing one. Smart coupon widgets display retention offers that encourage repeat bookings when past customers return to your site.

5x
Cost of New vs. Repeat
60-70%
Easier to Sell to Existing
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Customer Retention Widget for service businesses

The One-and-Done Problem

Most service businesses spend all their energy on new customers while past customers go silent.

68%
Of customers leave due to perceived indifference
5x
More expensive to acquire new customers
25-95%
Profit increase from 5% retention boost

How Retention Widgets Work

Coupon displays and strategic offers that give returning visitors a reason to book again.

1

Display Retention Offers

Smart coupon widgets show loyalty discounts and returning customer specials on your website.

2

Test What Works

A/B tested headlines find which messages resonate. "Welcome back" vs "Loyal customer discount"β€”data decides.

3

Guide to Booking

Strategic CTAs direct returning visitors to your booking page with retention offers ready to apply.

What's Included

Widgets that help you display retention offers to website visitors.

🎁

Smart Coupon Display

Show up to 3 customizable offers with discount codes, expiration dates, and booking CTAs.

🎨

Return Customer Offers

Display loyalty discounts and returning customer specials. "10% off your next service" visible on every page.

πŸ”„

A/B Tested Headlines

Headlines rotate automatically to find what resonates with returning visitors.

πŸ“

Page Targeting

Show different offers on different pages. Service pages get service-specific retention CTAs.

πŸ“Š

Click Analytics

Track which offers get the most engagement. See impressions and clicks across your site.

πŸŒ™

After-Hours Booking

When your office is closed, popups redirect returning visitors to book online.

See the Widgets in Action

Try a live interactive demo β€” no signup required.

Try Our Free Demo

Keep Customers Coming Back

Free 14-day trial. No credit card required. Starting at $29/monthβ€”cancel anytime.

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